Terms of Service
Last updated: May 16, 2025
By accessing or using Shoebill, you agree to be bound by these Terms of Service. If you do not agree, do not use our platform.
Eligibility
You must be at least 18 years old to use Shoebill. By using the platform, you represent that you meet this requirement.
User Accounts
To access certain features, you must create an account. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account.
User Content
You may upload resumes, career goals, notes, and other content. You retain ownership of your content but grant us a license to use it to provide and improve the services, including AI-powered analysis and recommendations.
Acceptable Use
You agree not to misuse Shoebill or upload harmful, infringing, or unlawful content. We reserve the right to suspend or terminate accounts that violate these rules.
AI Features
Shoebill uses AI to provide personalized insights, role matching, and support. You consent to the processing of your content and behavior data for these purposes.
Third-Party Services
We may use third-party providers for hosting, analytics, and support. Your data may be processed by these services as necessary to operate Shoebill.
Termination
We reserve the right to suspend or terminate access to Shoebill at our discretion, including for violations of these terms or if required by law.
Changes
We may update these Terms from time to time. Your continued use of Shoebill after changes become effective means you accept the new terms.
Contact
Questions about these Terms? Email us at team@myshoebill.com.
Privacy Policy
Last updated: May 16, 2025
This Privacy Policy describes how Shoebill LLC ("we," "us," or "our") collects, uses, and discloses your information when you use our services (the "Services").
Information We Collect
We collect information that you provide directly, such as when you create an account, fill out a form, or communicate with us. This may include your name, email address, profile information, and any other information you choose to provide.
We also automatically collect certain information when you use our Services, such as your IP address, browser type, device information, pages visited, and access times. We may use cookies and similar tracking technologies to collect this data.
How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve our Services
- Understand and analyze usage trends and preferences
- Communicate with you about the Services and respond to inquiries
- Send you updates, security alerts, and support messages
- Comply with legal obligations and enforce our policies
Sharing of Information
We do not sell your personal information. We may share your information with third-party service providers who perform services on our behalf, such as hosting, analytics, and customer support. These third parties are contractually obligated to use your information only as necessary to provide services to us.
Your Rights and Choices
You have the right to access, update, or delete your personal information. You may also opt out of receiving certain communications from us. To exercise these rights, please contact us at team@myshoebill.com.
Data Security
We use reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet is completely secure.
Children's Privacy
Our Services are not intended for children under 13. We do not knowingly collect personal information from children without parental consent. If we learn that we have collected such information, we will take steps to delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. We encourage you to review this policy periodically for any changes. Continued use of our Services after updates indicates your acceptance of the revised policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at team@myshoebill.com.